Having a mental health disorder can be difficult enough to deal with, but when we’re struggling and having to wait weeks or months to see a therapist, it can feel even worse. For those of us who have had these experiences, online therapy might sound like the ideal solution: short wait times for appointments and easy access at any time of day. But while some people may be able to get the help they need through online therapy, there are certain circumstances in which it would be best not to pursue this option.

For anyone who’s ever considered using online therapy, here are some things you should know before making your decision:

1. Online therapy is different from traditional therapy

Traditional therapy, or “talk therapy,” usually involves weekly sessions with a therapist who asks you questions about your life and what you’re dealing with. Therapy can help people deal with depression, anxiety, grief, suicidal thoughts, childhood issues and many other mental health problems. While online therapists are capable of providing this same kind of help, it’s important to know that online therapy is not the same.

Because the modality of online therapy can vary depending on who offers it, it may or may not involve one-on-one sessions with a therapist; instead, you might be interacting with an automated system. You might also be seeing a therapist but through chat sessions rather than in-person meetings.

2. Online therapists aren’t necessarily ‘less qualified’ than traditional therapists

One of the most common concerns that people have about choosing online therapy is whether the therapist they’re seeing is just as qualified and helpful as their in-office therapist. While it’s true that online therapy varies, there are many therapists who offer the exact same kind of care through this medium that they would provide if you saw them in person, Washington City Paper rated.

However, if you’re not sure about whether the online therapist you’re considering is qualified to help you, it’s best to ask them. If they’re not willing to answer your questions or if they give you reasons why you shouldn’t be concerned, this might be a sign that they aren’t the right therapist for you.

3. Not all therapists are trained in online therapy

While many traditional therapists have experience helping clients through online therapy, not all therapists are trained in using technology to counsel clients. If you’re seeing an online therapist, it’s best to make sure they have previous experience with the software or platform that they use with their clients.

4. Online therapy is not adequate for everyone

While some people may benefit from getting help through online therapy, there are certain circumstances in which it wouldn’t be a good idea. For example, if you have a serious mental illness or a disorder that requires intense treatment, online therapy may not be the best option for you.

In these cases, traditional therapy might offer more benefits and better results. If at any time you feel that online therapy is inadequate to help you get the help you need, you should find a therapist who is more equipped to meet your needs.

Online therapy can be a great resource for people who have difficulty getting to a therapist’s office or those who have unique circumstances that make it easier for them to access services through technology. However, it’s important to do your research and choose the online therapist that best fits your needs and goals.